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	<title>Education Books &#187; President Ceo</title>
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		<title>The Importance of Standards</title>
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		<pubDate>Sun, 13 Nov 2011 02:17:29 +0000</pubDate>
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				<category><![CDATA[Accounting standards]]></category>
		<category><![CDATA[Christmas Party]]></category>
		<category><![CDATA[Malcolm Gladwell]]></category>
		<category><![CDATA[Management Team]]></category>
		<category><![CDATA[Mistake]]></category>
		<category><![CDATA[Neighborhood Stores]]></category>
		<category><![CDATA[President Ceo]]></category>
		<category><![CDATA[Raw Talent]]></category>
		<category><![CDATA[Sociologist]]></category>
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		<description><![CDATA[At a recent Christmas party I found myself engaged in a stimulating conversation with a group of friends and their spouses which included a manager from UPS. Somehow we got on the topic of customer service and Safeway came up. We all talked about how Safeway’s management team has done an excellent job of creating [...]]]></description>
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